Beware of imported RCOM incubators, in 2011 an ebay seller bemudacahow imported 100’s of RCOM Suro’s from abroad with out the correct components for the UK market and this caused chaos in warranty work as many of them failed because of differences in UK models, overall we repaired over 40 units here and many more by phone covering warranty but also dropped the quality of service to our own customers so we agreed with RCOM Incubators that we would not do this again, and yesterday we were informed another 60 units have made it into the UK again, on this basis I have confirmed that we will not honour any warranties of any unit imported outside of the correct channels and without the correct components. Basically we will not honour any warranty for incubators sold by ebay seller bemudacahow, I suggest if you do buy a unit from them you return it and ask for a full refund as you will not get an official UK or Ireland warranty and we will not be in a position to help. If your serial number does not start PT or P&T it is not an official UK unit with an official UK warranty.

I have today signed off on another Titan Incubators new product, believe it or not it has taken me over 6months to design a quality egg box at very close price to our economy egg boxes but of course as a far superior product. I have had to commit to 4 orders of 250,000 units to get the price to a half sensible level. I have been looking at egg boxes far and wide and seeing what is good and bad about them and of course number 1 is price but in speaking with many of my regular customers I am told for an extra 1p per carton they would gladly pay for a superior product so my plan was hatched and yesterday I signed of on our new egg carton mold. My personal investment in this small profit line is huge for the tiny financial return but I really like bringing superior products to my customers and I am certain the quality for small price change will not only aid my current customers but also bring in new customers with a quality end product to present and sell their eggs at gate. I am hoping once we finalise the production schedule we should have our new cartons for sale by mid July 2012. I am sure you will appreciate the quality jump from our current economy units.

I am sorry for those expecting part 2 of the video today but I have ruptured my achillies on saturday whilst seeding a field for my bees. I am on crutches currently but I have a special can walker arriving tomorrow, if it does I will try to do part 2 then but if not the ideal candling window will have passed and I will have to set more eggs after these hatch. I am sorry for this but I really can not candle eggs on crutches sorry

Well the day is finally here my development company Titan Incubators is today launching our second product of many in the pipeline. The automatic door opener. What is different about ours? We again it is designed by us as chicken keepers for our chicken houses. As you will see from the even the housing of the door opener it is designed on our own P&T Poultry houses. This unit is a door opener with timer at an amazing price of £84.99 where as other models with timer are nearer £150.00. Also being designed by us we have made setting the unit a breeze, it can be set in a matter of seconds.

The unit is supplied with screws, spare string and 4 duracell batteries.

I plan to do a video of the unit tomorrow which can be seen on YouTube or on the product page at http://www.pandtpoultry.co.uk/index.php/fuseaction/shop.product/categoryid/100/productid/2231

I am sorry but despite hard negotiations we have failed to secure a price hold on the RCOM minis, we have very limited stock left and with new stock ordered we expect prices to rise on 1st of May 2012.  I just hope oil and shipping prices reduce in that time, As we operate on a small margin we are very price sensitive and just are not able to absorb price increases.

I expect the Mini to be £109.99, the Mini with Quail £116.99 and with EZscope £149.99.

My first year of lambing has been not great as one ewe slipped and my other just never seemed as though it was going to lamb, but after my fox encounter and getting very wet I forgot to look in on the sheep last night and this morning there it was my first lamb I am sure for sheep farmers it is ok one lamb but to me it is fantastic and exciting a bit gutted did not see birth but mum and lamb doing well so far.

During a huge rainstorm last night the foxes came again and managed to grab a goose, luckliy the other geese fought back they had 1 fox pinned down whilst the other fox just could not get on top of the captured goose only holding a wing as I came running out because of the noise I grabbed a big stick ready to give it a pasting but it legged it! All geese survived the attack well unscathed but as a great team they avoided disaster, I have never seen them take down a fox before but it was nice to see I think my browning will soon join their team and thin down some fox numbers

Ok let me take a step back before I explain the title, early last year we hatched off some geese eggs but as I was away at hatching time Glyn dealt with the hatching and rearing and over the last year one has become his number one girl! Glyn at 4.30pm walks out of the office shouts ‘come on’ and from nowhere she comes chuntering and they chat to each other as she gets shut away from Mr Fox every night. A little while back she started laying eggs (fertilised by Mr Goose) I just plonked them of the shelf thinking they will make nice cakes…… but no, one evening —– “Trev can I borrow a 20 Pro Incubator?” so I said of course but why and obviously he wanted to do the geese eggs.

Yesterday he came into work so excited to say two were hatching and that more are pipping and today I have been told the ins and outs of how they hatched and how 1 had a small problem etc. At about 2pm a car turned up and it was Glyn’s wife (as this is rare for her to visit I thought he is in trouble lol) as she opened the car door she says with excitement and a smile from ear to ear ’I am a mum!! I am a mum!!’

To me this is fantastic that even staff and families whom deal with incubators and birds daily are just so excited by these hatchings, I trully hope and you get the same excitement as I am sure you will.

Over the last 2 weeks we have been offering a free service of emailing instructions to people whom have lost theirs or brought units second hand, we have now emailed 50 sets worldwide to mainly people whom have never brought from us and never will due to their geographical positions which is fine we are glad to help but out of 50 sent we have recieved 2 thankyou emails back. We have sent 9 more sets to known past customers and recieved 7 thankyou emails. I know i should not be blogging this but it is a bit depressing that typing back a few letters is not possible in today’s world.

Good news I am back to incubating this week so expect a few videos

Last year there was a huge number of european Suro’s comming into the country via an incubator company in Banbury Cross and as we suggested these were not built with the quality of fans we require here in the UK and now they are having issues and the seller is not covering the warranties and we are getting overrun with phone calls. This week we have spend over 2 solid man days on the phone trying to find orders where the customer rings up saying ‘we brought it from you’ and after extensive research we have found these were the cheap imports. I can confirm we will fix them but as we do not cover warranties for EU imports, we will repair them at our standard labour and parts rates. We are happy to help anyone with issues if you are honest with us but if you say you purchased them from us and it takes over 2 hours for a member of staff to trace it fully then we must from now on charge for these 2 hours in your repair costs. Plese be honest and we can resolve this fast for you. P&T Units are easy to spot as they have PT in the barcode and more important we only sell units with everflow fans not those horried units they use in Europe. Please also understand we will ALWAYS prioritise P&T Poultry customers first, this does not mean you will get a second class service but our customers have, in good faith by purchasing from us, gained a natural right where we always prioitise them.